If you were directed to this page by a technician for remote support purposes then please select either the Download Team Viewer or Download AMMYY icons below. On both the first and second prompt select Run, then provide the technician with the ID and Password that will be displayed on screen.
If you were directed to this page by a technician in order to download a specific driver, application, file or other document then please select the
File Downloads icon below.
The technician will provide you with a username and password to log in to the file download section.
Log a Support Request
Existing SLA customers may log a support call by using the On-line Support Request Form. Access the on-line form by clicking on the button below. Existing customers may also send an e-mail to to log a support request.
New and Ad-Hoc customers must download, complete and sign the Ad-Hoc On Site Request Form. Click on the button below to download the form. The completed form should then be faxed to 086-634-0477.