Welcome to our trust or legal centre

We strive to be easy to work with without loads of red tape and dreary sign-up processes, but order is important, and so we have some rules.

The legal notices available on this page describe (and apply to) the relationship between you and us.

• Website Terms of Use relating to anyone’s use of our website.
• Privacy Policy sets out how we process your personal information.
• Cookie Policy sets out how we use cookies on this website.
• Terms of Service relate to services that we provide to clients.
• Internet Service Terms relate to how we connect you to the Internet.
• Online Service Terms relate to how we provide you with various online services.
• Equipment Repair Terms relate to equipment repair services that we provide to clients.
• Monitoring Service Agreement relate to monitoring services that we provide to clients.
• Data Processing Agreement sets out how we process personal information.
• Message Disclaimer applies to any messages we publish or send.
• PAIA Manual describes how you may get access to our records.

These documents together with the relevant written estimate, quote, proposal, engagement letter, form or invoice make up the written agreement or contract between us. These legal notices apply to any instruction you give us as our client and to the services we provide to you. When you accept our quotes or estimates you agree to our terms. The wording is as follows – “All business is conducted in accordance with our Terms of Service, available at www.icdsa.co.za/trust-centre, to which the purchaser agrees”.

We may add to or change these legal notices in a written estimate, quote, proposal, engagement letter or invoice, even if it does not mention these legal notices. Any change must be in writing and signed by us (or posted on our website) to be effective. You accept the latest version of these legal notices by instructing us or receiving services from us.